SIT50116 Diploma of Travel and Tourism Management

Sydney, Brisbane, Melbourne, Online Learning

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Make your career the next big adventure with Martin’s SIT50116 Diploma of Travel and Tourism Management. You’ll be qualified as a skilled operator, able to combine a wealth of tourism & travel knowledge in Australian tourism, International destinations, Tour Guiding, Cruising as well as being trained on the latest in industry booking systems for real-world skills with global relevance, and able to work across many travel and tourism industry sectors, including travel agencies, tour wholesalers, tourist attractions, visitor information centres and more.

Get exposed to a wealth of new experiences & cultures in an industry that can literally take you around the world. What could be better than making people’s bucket list wishes come true every day?


Potential Career Opportunities

The aim of this program is to develop a range of complementary and diverse skills, knowledge and understanding required in a range of key roles within the travel and tourism industry, these include:

  • Australian tourism
  • International destinations
  • Local and regional tourism including guiding
  • Cruises
  • Retail and wholesale – bookings
  • Use of industry software/technologies
  • Product information and marketing
  • Industry research
  • Personal and career development

Job titles for people with this qualification may include:

  • Reservations Manager or Call Centre Manager
  • Inbound Groups Manager
  • Inbound Sales Manager
  • Incentives Manager
  • Tour Operations Manager
  • Marketing Manager
  • Product Manager
  • Sales Manager
  • Visitor Information Manager
  • Established for
    Over 35 years

  • Chosen by
    40,000 students

Course details

Intake dates

Online Learning* 13/02, 27/03, 26/06, 25/09
Brisbane 13/02^, 27/03, 26/06, 25/09
Melbourne 13/02^, 27/03, 26/06, 25/09
Sydney 13/02^, 27/03, 26/06, 25/09

*Online Learning is not available to international students
^Domestic students only, international students cannot commence on these dates


On-campus: 36 weeks of tuition + 2 weeks break (3x 12 week study periods with a one week break between each) – a maximum of 4 days per week study

Online Learning: 36 weeks of tuition + 2 weeks break (3x 12 week study periods with a one week break between each) – a minimum of 20hrs study per week study

International Students may only study on-campus full-time, for the duration stated above

Delivery mode

On-campus/Blended: A combination of on-campus and online learning that includes face-to-face theory classes/tutorials, practical activities, workshops, online support materials such as discussion forums, course resources and readings

Online Learning: This includes scheduled virtual classes, discussion forums, webinars, directed practical activities, individual resourced-based learning and support materials such as online tutorials, web links, handouts and readings

Entry requirements

Applicants to this course must satisfy the standard Diploma level entry requirements. View entry requirements >

Recognition of Prior Learning (RPL)

RPL is an opportunity for you to receive recognition of your previous skills and knowledge you have acquired from work experiences, life experiences, and/or through recent formal studies. Through the RPL assessment process you may be able to gain recognition in Units of competency within this course or the entire course. For further information on RPL, find out more >


As within any study, students are required to complete a variety of assessments. In this course assessments may include case studies, research projects, demonstration of skills, video submissions, role-plays, knowledge quizzes, and written assessments.

Student Support

Martin College has a range of support services available if the need arises, including:

  • Learning Skill support
  • Language Literacy and Numeracy support
  • Disability Services
  • Counselling Services
  • Career Advise
  • IT Help


Martin is a provider of nationally recognised qualifications so if you are considering continuing your studies, this course may assist in pathways into other qualifications such with credit as the Bachelor of Business (Tourism).

Credit Transfer agreements exist with Australian Universities. For the most recent information, refer to Progress to a Degree on the Martin website.

Issuing qualifications

Upon successful completion of this course Study Group Australia Pty Ltd trading as Martin College will issue your nationally recognised qualification – SIT50116 Diploma of Travel and Tourism Management

finance your future success todayPayment options*

Education should be for everyone, which is why we offer three simple payment options - because the cost of studying should never get in the way of your future success.

Start learning today with our no-fuss payment plans. Contact us online or speak to one of our Student Enrolment Advisers on 1300 762 129 about these options.

* Applies to domestic Australian students only

Additional Costs

Additional costs are separate from the tuition costs and these may include costs such as textbooks, uniforms and resource kits. For further information regarding this course's additional costs, contact one of our Student Enrolment Advisers on 1300 762 129.


Units of Competency to be Delivered

To achieve this qualification, a total of 23 units of competency must successfully attained, contained within 13 subjects.

SGA Subject Name Embedded Unit(s) of Competency
Study Period 1
Travel and Tourism Australia SITTIND001 Source and use information on the tourism and travel industry Core
SITTTSL002 Access & interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
Finance 1 SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
Finance 2 SITXFIN002 Interpret financial information Core
WHS 2 SITXWHS003 Implement and monitor work health and safety practices Core
Personal and Career Development BSBWOR501 Manage personal work priorities and professional development Electives
Study Period 2
Business Relationships SITXMGT002 Establish and conduct business relationships Core
Customer Service SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
Travel Bookings SITTTSL010 Use a computerised reservations or operations system Elective
SITTTSL013 Construct promotional international airfares Elective
SITTTSL012 Construct normal international airfares Elective
International Travel and Cruising Advice SITTTSL003 Provide advice on international destinations Elective
SITTTSL016 Provide specialist advice on cruises Elective
Study Period 3
Tour Guiding SITTPPD003 Coordinate and operate sustainable tourism activities Elective
SITTGDE006 Develop and maintain the general and regional knowledge required by guides Elective
SITTGDE005 Prepare and present tour commentaries or activities Elective
Leadership & HR Management SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
Conflict Management SITXCOM005 Manage conflict Core
Workplace Diversity BSBDIV501 Manage diversity in the workplace Core

Course Features

  • We can help you find the job you want via our Career Starter Program
  • You can gain work experience while studying at Martin
  • Access our advanced online learning system for support and learning materials. Find out more about our Online Learning experience
  • Bella

    Travel and Tourism

    I turned to Martin in 2014 after applying for a role at Flight Centre Travel Group, and not being accepted. I was determined to work for this company but after finding out only 2% of people that apply get in, I realised that I needed help. I decided to enrol myself into the Travel & Tourism course at Martin and I am so grateful that I did!

    The course, my friendly peers and the wonderful teachers, taught me so much. They also set realistic expectations for what life would be like working in the Travel & Tourism industry. I could not have possibly been so successful in my role as an international travel consultant without the support and education that I received from Martin.

    Bella Stone Testimonial
  • David

    Event Management

    I knew Martin would prepare me for the career I wanted in events. My employer is a world renowned zoo made famous by the world famous Crocodile Hunter, Steve Irwin. There are over 600 staff at the zoo and it's rapidly increasing every single day. I coordinate every event at the Australia Zoo which covers 15 monthly events during the year including three major events.

  • Ydonna

    Travel and Tourism

    The teachers at Martin gave us personalised attention, and we learnt everything in a practical way, making it easier to learn what the workforce is about. After Martin I started in Accor's Central Reservation Services (ARS) and later I applied for the GMT program for Accor hotels. I successfully graduated from the program and now I'm currently working for the Mercure Sydney Airport as a Restaurant Supervisor.