Learning and support

Degree Study 

Martin Higher Education’s Student Services Advisors are available to help with all study-related questions. They are across the student journey from orientation to graduation for both on campus and online students.

Student Services Advisors help with:

  • Re-enrolment and course progression advice
  • Academic support referrals
  • Special consideration advice
  • Timetable information
  • Examination information
  • Support services such as Access and Equity Program, ESL Program, Student Assistance Program

Library Services

Martin Higher Education provides library facilities at both the Sydney (Haymarket) and Brisbane (Fortitude Valley) campuses providing extensive information for students, staff and researchers.

A range of resources and services are available to students including books, periodicals, and internet access. The library collection is divided into areas by subject and includes a reference and lending collection for easy student access.

It offers students a variety of services including circulation and reference services, photocopying, research, audio-visual and computer assistance.

Outside of library hours, Martin Higher Education students can access library resources for each subject in which they are enrolled through their LMS (online learning platform). Online services include a referencing guide and wireless printing.

Student Assistance Program

The Student Assistance Program (SAP) is a free, voluntary, confidential, and independent counselling service provided by registered and qualified psychologists and social workers. It is provided free to all Martin Higher Education students.

This service can be accessed 24 hours a day, 7 days a week. Appointments are available over the phone or face to face.

The SAP can help with decision making, goal setting, stress and anxiety, depression, relationships, exam stress, homesickness, communication skills, study/life effectiveness, financial and legal concerns and more. 

Access and Equity Program

Martin Higher Education aims to provide a holistic and innovative approach to supporting students identifying with specific needs to equally participate in their journey through the College.

The Access and Equity Program exists to enable the equal participation of every student, focusing on increasing social inclusion and advocating for individual student’s rights. The two branches of the Program incorporating students with disabilities and medical conditions, and students requesting any special adjustments, enable all students to participate fully and equally in College life.

A Student Advisor operates as an Access and Equity Officer on each campus and online, and becomes the point of contact and support for liaison between a student and the College. 

English as a Second Language (ESL) Program

Martin Higher Education supports students with English as a second language (ESL) to ensure everyone is able to participate fairly in their study. Students who identify as ESL are encouraged to register with their local Student Advisors to ensure reasonable adjustments can be made to learning or assessment environments with appropriate notice to relevant staff. 

Careers Service

Martin Higher Education’s Careers Service assists students in identifying their future career direction and the actions they need to take whilst studying that will give them the best chance of success when they complete their studies and transition into work.

The Careers Service can assist with:

  • Job application, and additional careers resources
  • Graduate and employer profile videos
  • Careers related webinars

Learn more about Martin Higher Education's Careers Service:

Diploma & Certificate Study 

Feel fully supported

To accommodate students' needs at every stage when studying a Diploma or Certificate, Martin College provides:

  • mentoring, encouragement and extra help from talented tutors
  • small class sizes which allow for individual care and attention
  • one-on-ones, progress updates and a guiding hand to keep you on track with your studies

Learning skills support

Learning skills support is for students enrolled in certificate or diploma programs who need support with reading, writing, English language or numeracy skills. Whether you are a domestic or international student, we can provide the tools and assistance to help you achieve your goals. The Basic Skill Key Builder (bksb) can provide you with an individual learning plan and access to a range of interactive learning resources and support tutorials tailored to your particular needs. bksb is a free service that can be accessed through StudySmart or via SGAVETsupport@studygroup.com.

Gail Martin
National Student Support Manager
Contact us

Disability Services

Martin College is committed to creating a flexible and caring learning environment for all students to participate fairly and equally in their studies. Students who identify with a disability or health condition are eligible for support services. Some areas of support include alternate assessment arrangements, communicating with a staff member on your behalf when required, and tutorial support. Martin can tailor an individual support plan to assist you to participate equally in academic and college life. This service is arranged upon enrolment and is free for students to access.

Gail Martin
National Student Support Manager
Contact us

Counselling Services

Martin provides a free, confidential service to assist with course planning, time management skills, educational difficulties and personal matters which could affect your study progression. Our student counsellors can provide one-to-one sessions on-campus or via Skype or phone where they can give advice and information. They also offer group programs to assist students with exam techniques, stress management and study skills.

For access to any of Martin College's support services, or for more information regarding these services, please contact Gail Martin, National Student Support Manager.

Gail Martin
National Student Support Manager
Contact us


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